Rooms ready on time. Every time.
Reseva's Housekeeping module gives your team a real-time command centre — room assignments on their phones, live status for supervisors, maintenance in one queue and digital inspection checklists that never get lost.
Housekeeping· Wild Bush Lodge
Live
Built for
Safari lodges Boutique hotels Guest houses Resorts Restaurants & bars Hotel groupsEvery tool your housekeeping
team actually needs
Designed around how hotel housekeeping really operates — floor by floor, room by room, shift by shift — so your team spends less time coordinating and more time cleaning.
Smart Task Assignment
Supervisors assign rooms to attendants with one tap — by floor, room type, or priority. Staff see their full task list on any mobile device the moment they clock in. No paper runsheets.
Live Room Status Board
A colour-coded real-time grid of every room — Clean, Dirty, In Progress, Inspecting, or Out of Order. Supervisors see the whole floor at a glance and front desk knows exactly when rooms are ready.
Mobile-First Staff App
Housekeeping staff update room status, report issues, and log completed tasks directly from their phone — no internet required for offline rooms. Changes sync to the dashboard the moment connectivity resumes.
Digital Inspection Checklists
Supervisors inspect rooms against a customisable digital checklist — beds, bathroom, minibar, electronics, amenities. Failed items auto-create follow-up tasks and block the room from check-in until cleared.
Maintenance Request Workflow
Staff report faults directly from the room — broken AC, leaking tap, faulty TV. Requests reach the maintenance team instantly with room number, description, and photo. Track status to resolution.
Guest Request Management
Extra pillows, towels, iron, room service follow-up — guest requests from the front desk route directly to housekeeping with a priority flag. Staff acknowledge and close each request from their phone.
Departure & Arrival Priority
Rooms with same-day arrivals are automatically flagged as high-priority. The system surfaces the most urgent cleans at the top of each attendant's list — guests never wait for a late room.
Linen & Amenity Tracking
Track linen counts per floor, log amenity top-ups per room, and flag when trolley stock is running low. Supervisors reorder from the dashboard and see consumption trends by floor and room type.
Housekeeping Reports
Daily productivity reports — rooms cleaned per attendant, average clean time, maintenance issues raised, and inspection pass rates. Identify your fastest staff, recurring problem rooms, and shift performance patterns.
Front desk always knows
which rooms are ready.
The moment a room attendant marks a room Clean on their phone, the status updates instantly on the front desk PMS. No more radio calls, no more guessing. Check-ins happen the moment the room is ready — not 30 minutes later.
- ✓Real-time bi-directional sync between housekeeping app and front desk PMS
- ✓Colour-coded room grid: Clean · Dirty · In Progress · Inspecting · Out of Order
- ✓Supervisor inspection locks room until signed off — no accidental early check-in
- ✓Departure rooms auto-flagged as Dirty the moment guest checks out
- ✓Filter by floor, room type, attendant, or status in one click
- ✓VIP arrival rooms get automatic ASAP priority and supervisor notification
Hotels that run tighter
housekeeping operations
Housekeeping teams across Africa share how Reseva changed the way they manage rooms, staff, and guest requests.
Rooms ready faster.
Guests happier.
Start your 14-day free trial. Housekeeping goes live the day you onboard — no training required, no hardware to buy.
Housekeeping is part of
the full Reseva PMS
Housekeeping status feeds directly into reservations, check-in flow, and guest communications — everything connected in one platform.
